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Careers - Aftersales Advisor

We are looking for an experienced Aftersales Advisor with previous experience from within the motorcycle/automotive industries to bring their passion and enthusiasm for Aftersales into our Lisburn based Triumph, Kawasaki and KTM dealership.

This is an excellent opportunity for the right kind of candidate to join a flagship motorcycle dealership working with some of the most successful and exciting motorcycle brands in the market today.

Duties of this role include but are not exclusive to:

 

  • Responsibility for ensuring that the workshop environment is efficiently loaded.
  • Making sure all warranty claims are handled effectively and to the satisfaction of
    their customers and that warranty work is completed on time by the workshop.
  • Organising all data capture to ensure that customers are communicated with
    effectively and every opportunity for selling service work and promoting the activity
    of the Service & Parts department is fully maximised.
  • Making sure that Aftersales Customer Satisfaction scores reflect the expectations
    of the business and manufacturer.
  • Developing and maximising every opportunity for the sale of motorcycle parts &
    accessories.


So, if you feel that you have the desire and ambition to thrive and embrace this exciting new challenge, contact us today.

Ideal Candidate

The ideal candidate will have a successful track record as an Aftersales / Service / Parts Advisor in either the motorcycle or automotive industries and a solid technical understanding of motorcycles, however on & off site training will be provided.

Essential

A passion for motorcycles is an absolute must as is the ability to deliver results.

A positive can-do attitude with the willingness to learn.

Be able to communicate clearly with both the workshop and customers.

Hold a full motorcycle and driving licence.

Benefits

A very competitive salary will be awarded to the successful candidate which will fully reflect both experience and qualifications.

 

Please forward your CV along with a personalised covering letter telling us why you’re the person we should hire, to office@phillipmccallen.com or by post to:

HR - Main Office
Phillip McCallen Motorcycles Ltd,
Unit 10/11 Portman Business Park,
Moira Road,
Lisburn,
Northern Ireland,
BT28 2XF

Careers