Careers - Service & Parts Advisor

Posted on October 1, 2019

We are looking for a Service & Parts Advisor who will be able to bring their passion and enthusiasm for Aftersales into our Lisburn based Triumph, Kawasaki and KTM dealership.
A demanding role but highly rewarding for the right candidate.

Responsibilities and duties include but are not limited to:

  • Responsibility for ensuring that the workshop is effectively loaded. Making sure that all, warranty claims are handled effectively and to the satisfaction of the customer.
  • Organising all data capture to ensure that customers are communicated with effectively and every opportunity for selling workshop aftersales is maximised.
  • Making sure that Aftersales CSI scores reflect the expectations of the business and manufactures.
  • Developing and maximising every opportunity for the sale of parts and accessories.

The ideal person will have recent motor trade experience, should be computer literate and possess a positive attitude and a genuine willingness to learn.

Excellent communication skills and a polite outgoing personality. A passion for motorcycles and a good technical knowledge which you are able to communicate to both the workshop and customer is essential.

A full motorcycle licence is desirable.

Please forward your CV along with a personalised covering letter telling us why you’re the person we should hire to work at our Lisburn Showrooms  to office@phillipmccallen.com or by post to:

HR - Main Office
Phillip McCallen Motorcycles Ltd,
Unit 10/11 Portman Business Park,
Moira Road,
Lisburn,
Northern Ireland,
BT28 2RF