Posted on October 1, 2019
We are looking for a Service & Parts Advisor who will be able to bring their passion and enthusiasm for Aftersales into our Lisburn based Triumph, Kawasaki and KTM dealership.
A demanding role but highly rewarding for the right candidate.
Responsibilities and duties include but are not limited to:
- Responsibility for ensuring that the workshop is effectively loaded. Making sure that all, warranty claims are handled effectively and to the satisfaction of the customer.
- Organising all data capture to ensure that customers are communicated with effectively and every opportunity for selling workshop aftersales is maximised.
- Making sure that Aftersales CSI scores reflect the expectations of the business and manufactures.
- Developing and maximising every opportunity for the sale of parts and accessories.
The ideal person will have recent motor trade experience, should be computer literate and possess a positive attitude and a genuine willingness to learn.
Excellent communication skills and a polite outgoing personality. A passion for motorcycles and a good technical knowledge which you are able to communicate to both the workshop and customer is essential.
A full motorcycle licence is desirable.
Please forward your CV along with a personalised covering letter telling us why you’re the person we should hire to work at our Lisburn Showrooms to firstname.lastname@example.org or by post to:
HR - Main Office
Phillip McCallen Motorcycles Ltd,
Unit 10/11 Portman Business Park,